The steps you take now are extremely crucial to the outcome of your claim
settlement. One mistake can cost you big. If you have begun restoration,
maybe you should stop. We know it's
hard. You want to get on with your life, but moving too fast
may cause you to miss out on evidence that you could secure to avoid
problems later on.
1) Protect and preserve your damaged property, even if you think
it should be disposed. You are obligated to do so, and failure
to follow through on this step can void your claim.
2) Take good pictures of the scene and surrounding
property damage. A claim requires proof. Without it, you may get
3) Collect insurance records and call us immediately to prevent
the loss of crucial information. This will help ensure a
thorough investigation and proper documentation.
Remember, the insurance company is under no obligation to pay you for any
damage you cannot prove.